SHIPPING & DELIVERY
Due To COVID-19 Please Expect Shipping Delays
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What About Customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TeeSociety (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teesociety.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorize you to do so.
Awesome! I usually wear 38 size, I did not communicate with the store
Cool
The goods came in 2,5 weeks. Bought by reviews. Light, comfortable, artificial suede, insole leather, heel comfortable, the shoe for me sat perfectly, R. 35 took, the paint does not get dirty fingers.
Very nice meals
Beautiful shoes my wife is contented… thanks to store always available and gentle.
Delivery to Germany 21 days. Leather insoles. Suede upper material. Size in size.
As in the photo, in size, look funny
It runs well only pinch the bit by the band size 40 is for size 10 good
Perfect. Very comfortable. Size in size! Thank you.
The sandals are quality, well packed, the store sent quickly, the order is satisfied!
Accidentally pressed the delivery, not yet received and no tracking information
It’s fits me right, love it . And I feel comfortable , good quality . Thank you store.
So comfy
Fully match the photo. Very comfortable.
I like it. On the foot of 26 cm took the 40-th Chinese size. Everybody likes me, really smells like glue... They seem comfortable. Fast Delivery
Thankyo very much The best
Very comfortable slippers for home.
Shoes are generally nice. During transportation did not suffer (air box). Of course, they are not designed for asphalt. Definitely worth strengthening the sole. I will also note that the shoes are slightly unstable (the thickness of some parts does not match the left and right shoes, but it is about a couple of millimeters). As long as it is enough, the time will show, but I wear things neatly enough and check it can be in the warm season. The size of the ordered pair came to me, the tuiter in the tuiter. If you have your toes long-then I recommend to order 0.5 centimeter more.
Very comfortable, the quality is good, not smelly, go in size, separate thanks for the packaging, each in a separate bag heels wrapped in film and и tape and all this это in a tight inflated package, very good attitude to the product and buyers thank you very much store