SHIPPING & DELIVERY
Due To COVID-19 Please Expect Shipping Delays
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What About Customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TeeSociety (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teesociety.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorize you to do so.
Excellent❣️ At 23,5 cm as poured❣️ Made qualitatively, supinators, firmware, material...-everything is fine❣️✨
Sandals correspond to the description, beautiful, comfortable. Fast shipping. The size was chosen according to the store's size table. Liked) thank you!
Very beautiful and comfortable sandals. Suede natural. At the length of the foot 25,5 cm size 9 came up perfectly, and completeness on my not very narrow leg came up. I wear them every day for a week, i go for a long time, so the sole did not rub. Delivered very quickly, in a branded box, as a gift put silicone shoe liners. I recommend. And they cost me $41 with coupons.
Sandals exceeded all expectations! At 37 russian on a narrow leg came perfectly. Super quality! Soft, light, comfortable. Shipping 18 days. Thank you very much to the store! I recommend the product.
Sandals are excellent. Same as in the photo and such as i wanted. Not wrinkled, as the store sent with additional protection. As a gift-silicone liners. I ordered the size grid of the seller. On the foot of 24,5 cm took 8 size. The second pair of shoes from this store, everyone is happy, first of all very fast delivery and quality. Thank You
26 apr ordered, on may 21 delivered the courier to the house (moscow) sandals are very good but they turned out to be too big for me. My size is 37-37,5. I ordered 7, but it would be 6,5. If anyone in moscow with 38 sizes wants such-i'll give for 3000₽ to reorder myself for a smaller size. In general, they are wide, on a thin leg look free, you can certainly adjust the clasp but what is the point if you can see from behind that the heel is great? Ugly (if anyone is interested in buying write me to the mail meeel dog ya point ru
Package arrived well packed, the shoes are really nice. Sandals are well made, were packed in separate grids + box. In my 39 size took the number 8-came perfectly. My leg is of medium width, everything is fine!
Beautiful, comfortable, the size matches, 24 cm-7 what you need, do not fall off. Not very light, but not heavy. Happy with the purchase.
This is my second order in this store. And as always-everything is on top: quality, service. Each shoe is packed in a bag and dust cover, the accessories are protected. Leather and suede are soft. As a gift-silicone pads. For girls who have a wide leg, i recommend taking a larger size. Thank you, donna-in!
Delivery to kemerovo 2 weeks. They brought the courier home. Shoes fully match the description and reviews. Comfortable shoe, excellent color. At the length of the foot 25 cm, rr approached. Naturalochka as i like, many thanks to the store. I recommend to buy.