SHIPPING & DELIVERY
Due To COVID-19 Please Expect Shipping Delays
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What About Customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TeeSociety (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teesociety.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Please do not send your purchase back to us unless we authorize you to do so.
I take the second such, but already Brown, looks great, comfortable to wear, for such a price is very even excellent!!! I think I'll take another pair. The size of the foot is 280mm, I was approached. Came in general package with other parcel, delivery about a month after order
Wow. Perfect shoes. Perfect to fit. Very beautiful leather. Seller pack very well. Shoes without wrinkles I'm happy and thank you very much Seller shop, I recommend❤❤❤❤❤❤❤❤❤❤❤❤❤❤
Very good product
The shoes are not bad, the order was sent quickly, the delivery is also fast, the pallet is tracked.
The quality of the shoes is good and I am satisfied.
The goods are delivered quickly. Lighter than the photos. Looks good. However, the smell of materials used for manufacturing does not match the quality of authentic products made from genuine leather, but this price is worth it and it is recommended to buy it.
Size chose according to the table and customer reviews and not wrong. In my 38 size, their 6 came up perfectly. On the leg look neat, purchase satisfied.
Shoes came in good condition, albeit with a small patch of blemish on the tongue of the left shoe. Fitting is good as I bought one size bigger (my norm is a US9.0). The toe box and shiny areas are plasticky, so they'll creak a bit. But overall, it's a decent pair of shoes. Thanks!
Take exactly on the dimensional grid. We added 1 cm and got one size bigger. But the leg of the son still grows, so for the sl season. Shoes liked, lacquered, but the material of the nose is soft and when pressed fails, so you need to take the size in size
I order a second pair. Came quickly, track tracked. The first pair was summer, the color is dark brown-the husband left the whole summer, nothing was unstuck, not erased and not trampled. These for the winter, check for frost resistance. Of the minuses: both pairs with a very sharp smell of glue (or paint), weathered after 3-4 weeks, not before.